* You are not satisfied with the accuracy of the OCR, and want to ask how you can improve it. Note: You should first read the [ImproveQuality](https://github.com/tesseract-ocr/tesseract/wiki/ImproveQuality) wiki page.
* You are trying to train Tesseract and you have a problem and/or want to ask a question about the training process. Note: You should first read the **official** guides [[1]](https://github.com/tesseract-ocr/tesseract/wiki) or [[2]](https://github.com/tesseract-ocr/tesseract/wiki/TrainingTesseract) found in the project wiki.
Read the [wiki](https://github.com/tesseract-ocr/tesseract/wiki) before you report your issue or ask a question in the forum.
Only report an issue in the latest official release. Optionally, try to check if the issue is not already solved in the latest snapshot in the git repository.
Make sure you are able to replicate the problem with Tesseract command line program. For external programs that use Tesseract (including wrappers and your own program, if you are developer), report the issue to the developers of that software if it's possible. You can also try to find help in the Tesseract forum.
Each version of Tesseract has its own language data you need to obtain. You **must** obtain and install trained data for English (eng) and osd. Verify that Tesseract knows about these two files (and other trained data you installed) with this command:
BUT don't post files with private info (about yourself or others).
When attaching a file to the issue report / forum ...
* Do not post a file larger than 20 MB.
* GitHub supports only few file name extensions like `.png` or `.txt`. If GitHub rejects your files, you can compress them using a program that can produce a zip archive and then load this zip file to GitHub.
Do not attach programs or libraries to your issues/posts.
Attaching a multi-page TIFF image is useful only if you have problem with multi-page functionality, otherwise attach only one or a few single page images.
Note that most of the people that respond to issues and answer questions are either other 'regular' users or **volunteers** developers. Please be nice to them :-)
The [tesseract developers](http://groups.google.com/group/tesseract-dev/) forum should be used to discuss Tesseract development: bug fixes, enhancements, add-ons for Tesseract.
Sometimes you will not get a respond to your issue or question. We apologize in advance! Please don't take it personally. There can be many reasons for this, including: time limits, no one knows the answer (at least not the ones that are available at that time) or just that